Below you will find commonly asked questions about Council Tax. If your query isn't answered here, please email us.
Q. How do I apply for...
or cancel a single person discount?
an empty property discount?
a second home discount?
an annex discount?
a disability reduction?
Council Tax support?
a 12 month instalment plan?
Q. How do I let you know about a change of address?
Fill in the online form to let us know you are moving.
Q. How do I find out what band I am in?
Q. How do I find my Council Tax charges?
You can look up your Council Tax charges on this online table.
Q. How do I set up a Direct Debit?
Complete the Direct Debit instruction form online or call us on 01480 388030 - you'll need your bank account number, sort code and Council Tax reference to hand. You can also use this form to change your bank details.
Q. How do I make a payment?
See the Payments page for information about how your can pay your Council Tax.
Q. How do I apply for a discretionary payment arrangement?
Complete an Income and Expenditure form with an offer of payment.
Q. How do I contact the enforcement agents (bailiffs)?
Q. How do I find out the amount that will be deducted from my salary?
You can look this up on the attachment of earnings calculator.