Below you will find commonly asked questions about Council Tax. If your query isn't answered here, please email us.
Q. How do I apply for...
or cancel a single person discount?
an empty property discount?
a second home discount?
an annex discount?
a disability reduction?
Council Tax support?
a 12 month instalment plan?
Q. How do I let you know about a change of address?
Fill in the online form to let us know you are moving.
Q. How do I change my name on my Council Tax account?
To change the name on your Council Tax account because of marriage, divorce or deed poll complete the online form.
To let us know that someone else should be liable for the Council Tax at a property complete the online form.
Q. How do I find out what band I am in?
Q. How do I find my Council Tax charges?
You can look up your Council Tax charges on this online table.
Q. How do I set up a Direct Debit?
Complete the Direct Debit instruction form online or call us on 01480 388030 - you'll need your bank account number, sort code and Council Tax reference to hand. You can also use this form to change your bank details.
Q. How do I make a payment?
See the Payments page for information about how your can pay your Council Tax.
Q. How do I apply for a discretionary payment arrangement?
Complete an Income and Expenditure form with an offer of payment.
Q. How do I contact the enforcement agents (bailiffs)?
Q. How do I find out the amount that will be deducted from my salary?
You can look this up on the attachment of earnings calculator.