Did you know you can manage your Council Tax from your customer portal account?
Simply log in or register for a portal account then select 'Council Tax' under 'Get answers fast'. Have your Council Tax number available as you will need this to register your account.
Once registered you can view your current balance, the amount of your next payment, report changes and apply for reductions at your own pace and in your own time.
Your full Council Tax bill is based on two or more adults living in a property. In some cases, you may be entitled to a discount or your property may be exempt from Council Tax.
Discounts
Discounts are available for single occupiers, some empty properties and people who are disabled or live with a disabled person. See Discounts for more information.
Exemptions
Sometimes you may not have to pay Council Tax. Most exemptions only apply when no-one lives in a property, but sometimes occupied properties are exempt. These are only broad descriptions of the exemptions that are available. Each exemption is determined on the situation when you apply. See Exemptions for more information.
Disregards
Some people can be disregarded, that is not counted, for Council Tax purposes and you can claim a 25% discount on your bill. The discount cannot be given if, after ignoring all discounted people, two or more adults are living in the property. See Disregards for more information.
Premium charges
Premium properties:
For the financial year beginning 1 April 2025:
-
For properties empty for more than 2 years but less than 5 years, the Premium charge will be 100%. For example, if the standard Council Tax charge is £1,000, the amount payable will be £2,000.
-
For properties empty for more than 5 years but less than 10, the Premium charge will be 200%. For example, if the standard Council Tax charge is £1,000, the amount payable will be £3,000.
-
For properties empty for more than 10 years, the Premium charge will be 300%. For example, if the standard Council Tax charge is £1,000, the amount payable will be £4,000.
See Premiums for more information.
Reductions/support
You may be entitled to Council Tax Support if you, or someone living with you, are on a low income. See Council Tax Support for more information.