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Council & Democracy

Intermittent Problems with our Telephones

Some phone calls to our Customer Service Centre are being cut off unexpectedly. We are looking into this problem to get it resolved. Please check to see if your query can be dealt with online or try again later. Thank you for your patience.

Our employees are committed to providing the best services to our customers and residents. As a values-based organisation we expect every employee of the council to embody these values:

  • Inspiring

  • Collaborative

  • Accountable

  • Respectful and

  • Enterprising.

In return, we believe all our workers have the right to be treated with dignity and respect at work and to work in a safe environment which is free from abuse, harassment, or bullying either from a colleague, manager, customer or a member of the public.