The cost per year is £57.50 for one garden waste bin and £30 per additional bin (up to a maximum of 3 additional bins).
You can sign up for the service anytime, but the annual subscription runs from 1 April 1 to 31 March. Even if you join mid-year, you'll be charged for the full year. Renewal is required before the next April to maintain service.
Please note: Your sticker can take up to 2 weeks to arrive as we need to process your subscription, add you to our systems, and send out your subscription pack (includes your sticker). Once payment is received and you are added to our systems, you will be included on the next scheduled collection round. The collection vehicles have 'in-cab' technology to see which households have subscribed.
If you have ordered new or additional bin(s) as part of your subscription, it may take up to 10 working days for these to be delivered. Stickers for these bins will be sent to you after your bin(s) have been delivered.
We have put together some information about the service, including some FAQs below.
How do I sign up to the subscription service or ask for my bin to be removed?
Please complete the online form to either sign up to the service or ask for your bin to be removed. If you are signing up, you can pay by credit/debit card or Direct Debit
When can I expect to receive the stickers after signing up for the garden waste subscription service?
Your sticker can take up to 2 weeks to arrive as we need to process your subscription, add you to our systems, and send out your subscription pack (includes your sticker). Once payment is received and you are added to our systems, you will be included on the next scheduled collection round.
The collection vehicles have ‘in-cab’ technology to see which households have subscribed to the service.
If you have ordered new or additional bins as part of your subscription, stickers for these bins will be sent to you after your bins have been delivered.
A new sticker will be issued each year upon successful payment of the subscription. If you subscribe to more than one bin, you will receive a sticker for each bin.
How do I add additional garden waste bins to my subscription?
Please complete the Garden Waste Subscription Service form. Please note it may take up to 10 working days for your additional bin(s) to be delivered.
When will you collect my unwanted bin?
Once you have asked for your bin to be removed via the online form, we will collect your bin within 6 weeks.
Please note that only empty garden bins will be collected and removed so do not fill them.
What can I put in my garden waste bin?
If you subscribe to the service you can put the following in the garden waste bin:
Yes please
√ Weeds
√ Hedge trimmings
√ Small twigs and branches (less than 2.5cm (1") in diameter)
√ Grass cuttings
√ Flowers, plants, and windfall fruit
√ Leaves
√ Shredded paper
√ Small animal bedding (vegetarian only, for example rabbits, guinea pigs, mice and rats
No thank you
X Food waste
X Plastic bags or bin bags
X Flowerpots and trays
X Soil
X Stones or rubble
X Branches or logs (larger than 2.5cm (1") in diameter)
X Any other household rubbish
X Textiles
X Animal waste
X Compost and turf
How do I dispose of my food waste now that it is no longer accepted in the garden bin?
By law, we cannot charge for the collection of food waste. As there is a charge for the new garden waste service, this means we cannot accept food waste as part of these collections.
If the waste is from a vegetable patch or windfall fruit, it is classed as garden waste and you can put it in your garden bin. If the waste comes from your kitchen, it is classed as food waste and you cannot put it in your garden bin.
We are fully committed to continuing to providing residents with advice to help them minimise the amount of food waste they generate.
Approximately 70% of the food waste from UK households that is thrown away is edible. By cutting food waste the average UK household can save £500 each year.
We want to encourage residents to reduce the amount of food waste that they are generating which not only helps the environment but saves you money too.
Love food Hate Waste provides tips to assist householders to reduce their food waste, from how to store your food to make it last longer, portion planning to some great recipes to use up your leftovers.
There will always be some food waste and if you have or are thinking about home composting or a wormery, these are an ideal way to create soil conditioner for your garden.
You can also put food waste in your grey refuse bin. The contents of these bins are treated via a Mechanical Biological Treatment plant (MBT).
Currently 37% of grey bin waste is food waste. We do not expect a significant increase in this percentage based on the analysis of other councils that charge for garden waste collections.
What else can I do with my garden waste if I don't sign up to the subscription service?
Please visit the Garden Waste Initiatives page for more information.
Saturday freighter locations are on our Freighter Locations and Schedule page.