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Bins & Waste

Access Paysuite

You may have received an email from Access Paysuite about your annual garden waste subscription. Please note that if the four digits shown appear together anywhere in your bank account number, you do not need to take any action. Your Direct Debit is still set up correctly.

We have received requests to transfer subscriptions to alternative addresses or to amend bank account details. Our team is currently working through these requests and will provide updates directly to those we have made contact.

If you no longer need your garden waste subscription, please cancel the Direct Debit with your bank. Your subscription record will update once the cancellation is processed.

Bins & Waste

What if I Do Not Want to Subscribe?

If you want us to remove your garden bin, please visit our Garden Waste Subscription page you can complete a form to ask for your garden waste bin to be removed.

Please note that only empty garden bins will be collected and removed so do not fill them. Please also be aware that if you decide to subscribe to the scheme after your bin is removed you will need to pay the full year subscription.

Home composting is the most environmentally friendly way of dealing with garden waste. To
buy a subsidised compost bin, visit Get Composting or call 0800 316 4454.

Cambridgeshire County Council household recycling centres in Bluntisham, Alconbury and St Neots take household garden waste materials. See their website for details and opening times.

We have worked on some free community garden waste collections, including community bins for local parishes. You can find further information on the Garden Waste Initiatives page.

Other frequently asked questions