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Bins & Waste

Access Paysuite

You may have received an email from Access Paysuite about your annual garden waste subscription. Please note that if the four digits shown appear together anywhere in your bank account number, you do not need to take any action. Your Direct Debit is still set up correctly.

We have received requests to transfer subscriptions to alternative addresses or to amend bank account details. Our team is currently working through these requests and will provide updates directly to those we have made contact.

If you no longer need your garden waste subscription, please cancel the Direct Debit with your bank. Your subscription record will update once the cancellation is processed.

Bins & Waste

Food Waste

How do I dispose of my food waste now that it is no longer accepted in the garden bin?

By law, we cannot charge for the collection of food waste. As there is a charge for the new garden waste service, this means we cannot accept food waste as part of these collections.

If the waste is from a vegetable patch or windfall fruit, it is classed as garden waste and you can put it in your garden bin. If the waste comes from your kitchen, it is classed as food waste and you cannot put it in your garden bin.

We are fully committed to continuing to providing residents with advice to help them minimise the amount of food waste they generate. 

Approximately 70% of the food waste from UK households that is thrown away is edible. By cutting food waste the average UK household can save £500 each year.

We want to encourage residents to reduce the amount of food waste that they are generating which not only helps the environment but saves you money too.

Love food Hate Waste provides tips to assist householders to reduce their food waste, from how to store your food to make it last longer, portion planning to some great recipes to use up your leftovers.

There will always be some food waste and if you have or are thinking about home composting or a wormery, these are an ideal way to create soil conditioner for your garden.

You can also put food waste in your grey refuse bin. The contents of these bins are treated via a Mechanical Biological Treatment plant (MBT).

Currently 37% of grey bin waste is food waste. We do not expect a significant increase in this percentage  based on the analysis of other councils that charge for garden waste collections.